Shipping and Warranty Policy
Expert Amusement Equipment Logistics India & Quality Protection Framework.
1. Global Order Processing & Lead Time
The Shipping and Warranty Policy of Funtrek Global Solutions is designed for transparency in arcade machine international shipping. Every order for a high-tech Interactive Game or gaming unit follows a strict lead time protocol. Our sourcing begins the moment the quotation is approved and the advance payment is secured.
We manage a precise gaming machine delivery timeline, where lead times vary by product category. While standard equipment is sourced quickly, custom-engineered or imported luxury simulators undergo extensive testing to meet global standards before being cleared for transit.
🚀 Optimized Delivery Flow: 45 to 70 Days
As India's premier Funtrek Global logistics partner, we break down our delivery phases to ensure reliability:
Manufacturing & Sourcing typically takes 8–12 weeks based on order complexity.
Transit from international ports (China/Global) to India covers 20–35 days via heavy sea cargo.
Customs clearance and local documentation in India require an additional 3–7 days.
Domestic transport to your location takes 3–10 business days for final setup.
2. Integrated Payment & Shipping Structure
Our Shipping and Warranty Policy is tied directly to our three-step payment model to maintain a smooth international gaming machine shipping process:
A) 65% Advance: Triggers immediate manufacturing. As resources are committed, this is non-refundable.
B) 35% Pre-Shipment: Required before goods leave the origin port. Without this clearance, shipment release is not initiated.
C) 5% Handover: Cleared after successful Technical Installation at your site.
3. Customs & Regulatory Compliance
Handling amusement machine maintenance and imports involves complex duties. While Funtrek Global assists with paperwork, customers are responsible for all statutory government duties and inspection fees applicable in India.
4. Arcade Machine Warranty & Damage Protocol
Reliability is our hallmark. Every unit is shipped in premium wooden crates. However, under our Shipping and Warranty Policy, any transit-related arcade machine warranty claims must be reported within 48 hours of delivery with photographic proof.
Warranty Activation: Full Long-term Support starts only after the final 5% balance is cleared. We provide expert repair or part-replacement; no refunds are offered for transit damage, only professional restoration.
5. Force Majeure & Transit Responsibility
Funtrek Global Solutions manages every unforeseen challenge in the logistics chain. While we aim for our 45-70 day gaming machine delivery timeline, we are not liable for external delays like port congestion, strikes, or natural calamities, though we keep you updated throughout.